FAQ
Frequently Asked Questions
1. What sizes do you offer?
We offer a wide selection of sizes ranging from XS to XL, with some items available in extended sizes. Each product page includes specific sizing information to help you find the perfect fit.
2. How do I know what size I am?
We provide a detailed size guide on every product page. To ensure you choose the right size, we recommend measuring yourself and comparing the measurements with our guide. If you’re still unsure, our customer service team is here to assist you with personalized sizing advice.
3. How can I track my order?
Once your order has shipped, you will receive an email with your tracking number. You can track your order’s status by visiting the shipping carrier’s website and entering the tracking number provided.
4. Can I return or exchange my items?
Yes, we offer returns and exchanges within 30 days of purchase. To be eligible, items must be in their original condition, unworn, unwashed, and with the tags attached. For full details, please review our Return & Exchange Policy.
5. How long will it take to receive my order?
Orders are processed within 1-2 business days. Delivery times vary depending on your location. Domestic orders typically arrive within 5-7 business days, while international orders can take between 10-15 business days. You will receive a tracking number once your order ships.
6. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs will be calculated at checkout based on your delivery address. Please be aware that import duties and taxes may be applied in some regions, and these charges are the responsibility of the customer.
7. Can I cancel or modify my order?
We process orders quickly, so if you need to make changes or cancel your order, please contact us as soon as possible at support@showsclothes.com. While we cannot guarantee modifications once an order has been placed, we will do our best to accommodate any requests before the item is shipped.
8. How can I contact customer service?
For any questions or concerns, please reach out to our customer service team at support@showsclothes.com. Our dedicated team is available to assist you and ensure you have the best possible shopping experience with us.