Shipping & Returns
Shipping Information
We offer fast and reliable shipping to ensure your order arrives as quickly as possible. Please review the following shipping information for details:
Domestic Shipping
Orders within the United States are processed and shipped within 1-2 business days. Delivery typically takes 5-7 business days, depending on your location.
International Shipping
We also offer international shipping to many countries. Shipping times vary depending on the destination, but typically range from 10-15 business days. Shipping costs will be calculated at checkout, based on your delivery address.
Shipping Costs
Shipping costs are determined at checkout based on your order size, weight, and delivery location. Please note that customs duties, taxes, or fees may apply for international shipments and are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your delivery through the shipping carrier’s website.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer returns and exchanges according to the following policy:
Return & Exchange Eligibility
We accept returns and exchanges within 30 days of your purchase. To qualify for a return or exchange, items must be unworn, unwashed, and in their original condition with all tags attached. Please ensure that the product is in its original packaging.
How to Return or Exchange an Item
If you wish to return or exchange an item, please follow these steps:
- Contact our customer service team at support@showsclothes.com to initiate the return or exchange process.
- Provide your order number and the reason for the return or exchange.
- We will send you detailed instructions on how to return the item. You will be responsible for return shipping costs unless the return is due to our error.
- Once we receive the returned item and inspect its condition, we will issue your refund or process the exchange promptly.
Non-returnable Items
For hygiene and safety reasons, some items are non-returnable. These include:
- Sale or clearance items
- Underwear and swimwear
- Gift cards
Refunds
Refunds will be processed to the original payment method once your return has been approved and inspected. Please allow 5-7 business days for the refund to appear in your account.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@showsclothes.com so we can resolve the issue and send you a replacement or issue a full refund.
Contact Us
If you have any questions or concerns about shipping, returns, or exchanges, please don’t hesitate to contact us. Our customer service team is here to assist you and ensure a smooth shopping experience.
Email: support@showsclothes.com